Contact us

Thanks for getting in touch!
We'll reach out to you shortly.

Oops! Something went wrong while submitting the form.

Receive Payments

Receive Payments

Setting up, paying for, editing, and cancelling transfers.

How to Get Your Receiving Account Set Up

How do I apply for a new receiving account?

Which currencies are supported for receiving payments?

Are there any specific transfer conditions I need to be aware of?

Which platforms can I receive payments from?

How will I know if my application was successful?

Score Big with EWB Receiving Accounts

How can I apply for a receiving account of EWB?

How can I delete my receiving account?

How can I view fee deduction records?

What are the fee deduction rules for a receiving account of EWB?

Raise Your Game: Boost Your Virtual Account Limit

How can I increase my virtual account limit on PingPong?

What is the process for increasing virtual account limits?

What should I provide in the application for increasing the account limit?

Can I increase my virtual account limit for multiple stores?

How many additional accounts will I get for each link or screenshot provided?

PingPong Pass: Transfer Funds Between Your Accounts

Can I transfer money using a credit card?

What type of documents do I need to upload when transferring money to another PingPong account?

Can I cancel a pending payment?

How can I check my payment records?

Can I transfer money to any PingPong account?

Money on Demand: Request Payments from Your Customers

How do I generate an e-invoice to collect payment from a payer?

How can I view previous invoices in the dashboard?

What can I do if the payer didn't receive the link to the e-invoice?

How can I make a payment as a payer?

What are the payment methods available for making a payment?

Still have questions?

Our bank partners

Win the global payments game with PingPong.

Our all-in-one global payments solution will take your business to the next level.

Get started now