Listo’s business model relied heavily on hiring and paying employees and contractors worldwide, necessitating frequent cross-border transactions. However, the company struggled with the complexity and unpredictability associated with multiple payment providers. Managing numerous vendors, diverse terms, fluctuating foreign exchange fees, and disparate third-party charges created a chaotic and inefficient payment process, hindering Listo Global's ability to manage payments effectively.
Recognizing the need for a comprehensive payment platform, Listo Global embarked on a search for a centralized solution. That search led them to discover PingPong Payments—a platform designed to simplify payments, provide centralized management, and optimize cross-border transactions.
Listo Global found PingPong Payments to be the ideal partner to streamline their payment process, ensuring greater efficiency and control.
Since adopting PingPong Payments, Listo Global has experienced a profound transformation in their payment operations. The platform's centralized approach and intuitive interface have allowed Listo Global to consolidate and streamline their payment management. Adding beneficiaries, conducting transactions in multiple currencies, and accurately predicting payment schedules have become seamless processes, empowering Listo Global to efficiently manage their global payroll.
Moreover, PingPong Payments' commitment to transparency has significantly improved Listo Global's relationships with clients and payees. Each payment initiation triggers an automated email notification to recipients, providing complete visibility into the payment process.
“PingPong Payments’ transparency has transformed our relationships with clients and payees. Automated notifications ensure visibility, while dedicated account support enables prompt assistance. This partnership fuels mutual growth and prosperity at Listo Global.”
Tyler Dixon, Co-Founder and COO, Listo Global
Listo Global's rapid expansion and their roster of clients with large employee bases necessitate the use of an efficient payment solution like PingPong Payments. As Listo Global continues to scale, the company anticipates leveraging PingPong Payments to accommodate diverse currencies, expand payment rails, and forge strategic partnerships. An ongoing collaboration between Listo Global and PingPong Payments aims to integrate the platform into Listo Global's existing infrastructure, enabling clients to make direct payments to their contractors through PingPong Payments. With a bright outlook, both companies are poised for continued success.